Shipping Policy

Last Updated: September 29, 2026

At AVENDROO, we work to process and deliver your orders as efficiently as possible. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

Orders are processed after payment has been successfully received.

Please allow 1–3 business days for order processing before your order is shipped.

Orders are generally processed Monday through Friday, excluding holidays.

During periods of high order volume, holidays, promotions, or other circumstances outside our control, processing may take longer.

2. Shipping Times

Estimated delivery times may vary depending on your location, shipping method, carrier, weather conditions, and other circumstances.

Once your order has shipped, you may receive tracking information when available.

Please understand that delivery estimates are not guaranteed delivery dates.

3. Shipping Costs

Shipping charges, if applicable, are calculated and displayed at checkout before you complete your purchase.

Any applicable shipping promotions or free-shipping offers will be displayed on our website or at checkout.

4. Order Tracking

When tracking information is available, it will be provided to you by email or through your order information.

Please allow some time for tracking information to become active after your order has been shipped.

If your tracking information has not updated for an extended period, please contact us at support@avendroo.com 

5. Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order is returned to us because of an incorrect or incomplete address, we may contact you to arrange reshipment.

Additional shipping charges may apply to reship an order.

6. Delayed or Lost Packages

Once an order has been handed over to the shipping carrier, delivery may be affected by circumstances outside our control, including carrier delays, severe weather, natural disasters, customs delays, or other unforeseen events.

If your package appears to be delayed or lost, please contact us so we can assist you in reviewing the shipment status.

7. Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and its contents and contact us as soon as possible.

Please provide:

• Your order number

• Photographs of the damaged packaging

• Photographs of the product

• A description of the damage

We will review the information and help determine the appropriate resolution.

8. International Orders

For international shipments, delivery times may vary based on the destination country and local carrier.

Customers may be responsible for applicable customs duties, taxes, fees, or other charges imposed by the destination country, where applicable.

AVENDROO is not responsible for delays caused by customs or local authorities.

9. Contact Us

If you have questions about shipping or your order, please contact us:

AVENDROO LLC
304 S Jones Blvd
Las Vegas, NV 89107
United States

Email: support@avendroo.com
Phone: +1 551-325-6158

We are happy to assist you with questions regarding your shipment or order status.